Privacy Policy for Service Providers – Babble
Privacy Policy for Service Providers

Last updated and effective: May 01, 2025

Purpose

Babble-Translate LTD (“us”, “we”, or “our”) operates the Babble App (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data pertaining to each of our Service Providers in connection with their access and use of our Service and the choices they have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you in the course of performance of Services of translation, review, or editing of customer content in accordance with Terms & Conditions for Service Providers.

Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Photo
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Payment system
  • Chosen Payment System Email
  • Tax identification information

Your personal data shall be treated in strict confidence. We do not publish your personal information to any third party. Other information shall be processed only by Babble-Translate LTD and its authorized suppliers (i.e., accountants, banks, payment processors etc.), exclusively for the performance of the contract.

Use of Data

Babble-Translate LTD uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To maintain statistics
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Translate.com, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Babble-Translate LTD may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

We will not sell or provide your data to any third party where you have not provided your consent to do so. All other data is processed in accordance with the General Data Protection Regulation (GDPR) 2018 and other applicable laws.

Retention of Data

Babble-Translate LTD will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Babble-Translate LTD will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We notify that the country to which personal data is transferred does not provide for an adequate level of data protection based on the European Commission decision. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Us and the practices described in this Privacy Policy.

Disclosure of Data

Business Transaction
If Babble-Translate LTD is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, Babble-Translate LTD may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
Babble-Translate LTD may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Babble-Translate LTD
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability
Security of Data

We implement the most commonly used technical and organizational measures to ensure the protection and security of the data:

  • Access control is designed to protect all physical access to the server, client, and/or data rooms by using keys, authentication, authorization, and other procedures.
  • We ensure that all the authorized parties can access only the data specifically related to their specific tasks and/or authorization without being allowed to see anything else.
  • If user data is required for analytical and statistical purposes, the pseudonymization principle is followed by replacing user-related data by random, anonymous blocks of text.
  • We ensure that the data is always transmitted using strong in-transit encryption standards (SSL/TLS certificates). Moreover, other secure connections are used to transfer data from web-based services containing forms, login screens, upload/download capabilities, and so on.
  • We ensure that all the relevant data is subject to regular backups and also regularly check them to ensure that the data can be successfully retrieved.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Babble-Translate LTD aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via email by sending your request to info@babble-translate.com or through a contact form on the Site.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Babble-Translate LTD relied on your consent to process your personal information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information, visit Google Privacy & Terms.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We do not store or collect your payment card details. Payment processors handle such information, governed by their own privacy policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Right to Equal Service

We will not discriminate against You because you exercised any of your rights, including, but not limited to, by:

  • Denying goods or services to you.
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to you.
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

If you have any questions about this Privacy Policy, please contact us:

  • By mail: Babble-Translate LTD 48 Beecham Road, RG302RD, Reading, United Kingdom
  • By email: info@babble-translate.com or through a contact form on the Site